Customer Service Policy

Service Channel

All customer consultation, after-sales application, order inquiry, and feedback suggestions are uniformly processed through the official contact page of the website. We provide professional and standardized customer service support for all global customers.

Order Service Standard

We strictly abide by unified service standards: all orders enjoy global free shipping, full coverage of tariffs and customs fees by the merchant, and no additional costs for customers. Orders are processed efficiently within the stipulated time to ensure stable and fast logistics delivery.

After-Sales Service Standard

We provide standardized return and refund services in accordance with store policies. All after-sales applications will be reviewed and processed in a timely manner to fully protect customers' legitimate shopping rights and interests.

Settlement Currency

The unified settlement currency of the website is US Dollar (USD). All product pricing, order settlement, and refund settlement are based on US dollars to ensure consistent and transparent global shopping standards.

 

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